HTX Black Car (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our transportation services, website, and related offerings (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
1.1 Program Description
HTX Black Car may use text messaging (SMS) to communicate with clients regarding reservations, booking updates, status notifications, and other service‑related information, and each message will clearly identify HTX Black Car as the sender.
This SMS program is for transactional and informational messages only and does not include promotional or marketing content.
1.2 Consent
By providing your mobile number and opting in, you provide express written consent to receive text messages from HTX Black Car at the phone number you provide. Consent is not a condition of purchase and is collected through a clear, unchecked opt‑in mechanism on our website, or during service onboarding.
1.3 Message Frequency
Message frequency will vary based on your reservations and interactions with our services, and messages are limited to service and account related communications.
1.4 Fees
Standard message and data rates may apply.
1.5 Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. You may also use other standard opt‑out keywords such as UNSUBSCRIBE, END, QUIT, or CANCEL, and your choice will be honored. After you opt out, you may receive a final confirmation message, and then you will no longer receive SMS messages unless you opt in again.
1.6 Help
Reply HELP for help regarding SMS messages. You can also contact us at: Email: hello@htxblackcar.com, Phone: 713‑487‑6811.
DATA USE AND SHARING
We respect your privacy. Your contact information, including your mobile number, will only be used to provide the services you requested and will not be sold, rented, or shared with any third parties for marketing purposes. HTX Black Car may share limited data with contracted service providers solely for the purpose of delivering transportation services or managing communication systems (e.g., Twilio).
1.1 When you submit a service request form on our website, we collect the following information so we can process your booking:
We do not intentionally collect sensitive personal information such as government ID numbers, financial account numbers, or payment card details through our website forms.
1.2 When you visit the our website, we may automatically collect non-personal information such as:
This data is used for analytics, security, and website optimization.
1.3 Cookies and Tracking Technologies:
We may use cookies, pixels, and similar technologies to support Website functionality, analytics, security, and remarketing. You can disable cookies through your browser settings.
We use the information you provide only for the following purposes:
SMS messages we send are limited to trip-related or account-related communications (for example, confirmations, updates, or essential alerts) and are not used for advertising or promotional campaigns.
We do not sell your personal information
We use a secure third-party dispatch and booking platform to manage and store booking information in a cloud-based environment. Your booking details (such as name, contact information, and trip details) are stored securely on this system, which is designed with strong data protection and security controls.
Apart from these operational service providers that help us run our business and process your booking, we do not sell, rent, or share your personal information with third parties for marketing purposes.
Mobile opt-in data will not be shared, sold, or disclosed to third parties for marketing or promotional purposes.
We do not sell your personal information.
We do not share your personal information with third parties for their own advertising or marketing.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your mobile phone number in the service request form, you consent to receive SMS messages that are directly related to:
You can opt out of receiving SMS messages from us at any time by replying "STOP" to any message. For assistance, reply "HELP" or contact us using the information on our website. If you later submit a new booking request and provide your mobile number, you may be asked to provide new consent before receiving SMS messages again.
Standard message and data rates may apply
Message frequency may vary based on your booking activity.
We take reasonable technical and organizational measures to protect the personal information we handle from unauthorized access, disclosure, alteration, or destruction. These measures include using secure, cloud-based dispatch software to store booking information and restricting access to personal data to authorized personnel who need it to perform their job duties.
We retain your booking information for as long as necessary to:
When information is no longer needed, it is deleted or anonymized in accordance with our data retention practices and the capabilities of our dispatch system.
Subject to applicable law, you may have the right to:
To exercise any of these rights, please contact us using the contact details provided on our website.
Our services are intended for adults and business travelers, and we do not knowingly collect personal information from children under the age of 13 through our website. If you believe a child has provided us with personal information, please contact us so we can delete it where appropriate.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
Last Updated: April 2026